Why doesn’t my enamel pin come with a tracking number?
In order to keep shipping affordable, we ship enamel pins by Canada Post lettermail.
Will my pins and prints come in the same package?
Fine art print are packaged in a cello sleeve in a flat mailer and the enamel pins are packaged in a smaller bubble mailer. If you ordered both, we’ll ship them out at the same time, but you’ll receive them in two separate packages. Because of this, they may arrive at different times.
Do you need faster shipping because you waited until the last minute to buy a present that you should’ve bought weeks ago?
Email email@example.com for rush shipping rates.
Why doesn’t my international Tracked Packet shipping come with a tracking number?
While Canada Post offers tracked shipping to some international countries, not all come with tracking.
Was your item damaged in transit?
In order to file a claim, any items that are damaged in transit must be reported within 48 hours of delivery. Please e-mail photos of the damaged packaging and products to firstname.lastname@example.org and we’ll make it right.